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Buy Premium Matcha Chasen Whisk (100 Prong)

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FAQ (General Questions)
Can I order a sample of tea? What is so special about your green tea? Are your products vegan? Is your tea made in Japan? Is it Gluten Free? Is it GMO-Free? What is the cultivar of your tea? Is there nutritional information regarding tea? Are your tea blended, meaning blended with tea leaves from different plantations/cultivars, or do most come from a single plantation? Does your matcha have any filler? How to brew Japanese green tea? I don’t know which tea to try first. Which tea do you recommend? What tea is the best to lose weight/mix in with smoothies? I saw you have a specific tea for weight loss, but it is tea leaves, and in bags, so I did not think that would work. Do you have any recommendations? Can you tell me if any Japanese teas are made from all of the Camellia Sinensis leaves, not just the tips? I've heard that green tea is good for health. Is it true? Do you have any decaffeinated or low-caffeine tea? What about the Expiration Date? How long is the tea good after opening? What is the best way to store green tea? I've heard that Matcha can be consumed even years after production. What is the best water to use for Green Tea? I am worried about radioactive materials in products made in Japan. I'd like to know the different ways in which I can consume green tea. Is it good with honey, or should I just drink it plain? Is it really the best-selling Japanese Green Tea Online in Japan? What material do your tea bag products use? Why should I buy from JapaneseGreenTeaIn.com?

Shipping and Returns

Do you ship from the USA or Japan?

We ship all our tea from our warehouse in the USA (Washington State)
(For Canada, Australia, the UK, Germany and Denmark, please click here)

How do you ship green tea?

Our teas are shipped directly from Japan to our warehouse in Washington by air. Then we ship it directly to you from our warehouse using USPS or UPS; depending on the cost and speed to your location. (For Canada, Australia, the UK, Germany and Denmark, please click here)

This shipping approach allows us to quickly send fresh green tea to your door so you don’t need to wait for any international shipping. 

For more information, please see our Shipping and Return Page.

USPS Priority MailUSPS

How much do you charge for shipping?

We use USPS, and the following are the rates for shipping. The shipping price is a flat rate per order. All shipping comes with free insurance through USPS.

What is the shipping charge on a subscription order?

Whichever shipping method you choose on the first order will be retained for all future orders. If you choose free shipping today, it will lock in the free shipping for all the time until you unsubscribe.

Do you ship anywhere in the USA?

Yes! We ship anywhere in the USA, including Hawaii and Alaska.

Do you ship to Canada?

Yes, we now offer free shipping within Canada for the limited popular products listed here.

For these items, we ship items within Canada, so you do not need to worry about import tax.

Click here to see a list of Canada Free Shipping items.

Do you ship internationally outside the USA?

We now ship our products internationally.

For Canada, Australia, the UK, Germany, Denmark, and the EU, please click here

For the rest of the world, please select your country when checking out, and our website will calculate the shipping price.

Unfortunately, our free shipping promotion does not apply to all international orders.

For most countries, the shipping price is a $29.99 flat rate per order. This means that the more you order at once, the better deal it is for you.

The item will be shipped using USPS International Priority Shipping with Tracking, and shipping usually takes between 6-10 days to get to most of the country.

We have other alternatives to save you on shipping if you live outside the USA, Canada, Australia, UK, Germany, Denmark or EU. Please contact us from this link if you are outside these countries

Does your shipment require a signature?

No. Unlike other companies sending packages from Japan, our tea is shipped via USPS, so it does not require your signature or picked up from the local post office. Instead, the package gets delivered to your mailbox like any other US postal mail.

Do you provide a tracking number for the 2- 5 day method?

Yes, we do provide a tracking number for 2-5 days (Free) shipping. (USPS Tracking) 

How soon do you provide the tracking number?

We ship items Mon-Fri at 11 am ET. When the item is ordered after 11 am, we send it the next day. So you get the tracking before 11 am on the day (if ordered before 11 am) or the next day (after 11 am). 

Can I send the package as a gift to someone?

Yes, you can specify the shipping address separately from the billing address so that you can send it to your friends easily. We do not include the receipt in shipment in general.

Do you allow shipping to PO Box?

Yes, we do allow PO Box. Our packages are shipped via USPS, and they have access to your PO Box. 

Why is your shipping fee so low?

At Japanese Green Tea Co., we are revolutionizing buying Japanese green tea by partnering directly with Arahataen Farms. Because they grow, process, and package their tea on site, we get shipments to you much faster- usually just one to five days!

By cutting out the middle-men, you get your tea faster, fresher, and without fees.

Your tea is shipped using USPS from Washington State, so you don't need to worry about the hassle of dealing with signing for your package or custom duty.

You get your tea in 2-3 days in the USA.(Click here to check when you will get your tea if you order today.)

Click on image below to visualize why

Japanese Green Tea Export Process

How long does it take to get my green tea after ordering?

We ship the same day!After payment is verified, orders placed by 10 a.m. ET will be shipped from our warehouse daily, Monday-Friday. Orders placed after 10 a.m. ET will be shipped the next day.Our green tea is shipped from Japan to the USA every week to our warehouse in Washington so that we can ship fresh green tea to you quickly using USPS directly from our warehouse. With this processing, you receive your order within one week of ordering.

How do you pack your tea?

Each tea comes in a sealed pack to retain its quality.Sealed, packaged tea is shipped in a soft packed envelope or box, depending on the size of the order.

Do I need to pay sales tax?

No. Unless you live in the state of Washington, you do not need to pay sales tax.And even if you live in the State of Washington, tea (unprepared food) is not taxable.

Do I need to pay import tax?

No. Unlike other online sites selling from outside the USA, we take care of all custom taxes and import duties so that you do not have to worry about any of them. 

What payment method do you accept?

We accept Visa, MasterCard, American Express, Discover, JCB, Diner’s Club. We also accept PayPal, Amazon payment, Google G-Pay, Apple Pay, Venmo and Shopify Pay (Shop Pay). 

Pay with VisaPay with MastercardPay with American ExpressPay with Discover = Pay with JCB Pay with Diners ClubPay with Paypal Pay with Amazon Pay Pay with Apple PayPay with Shop PayPay with VenmoPay with Google Pay

What is the Buy with Prime option?

Buy with Prime allow you to use your Amazon Prime account to get our products. See the video below:  

How secure is your shopping cart?

Shopify Inc. provides our shopping cart with top security features, including Level 1 PCI CSS Compliant Secure Provider, Visa's Global Compliant Provider List, and Master Card's SDP List.

Do I need to create an account to order from you?

No. You can check out as a guest by providing your name and shipping address. You are not required to create an account to order. 

Does your website keep track of my account, so I can repeat my order?

If you enter an email address when you order, the order information is tracked with your email address.At any time, you can register on our site with the same email address you used when ordering at https://www.japanesegreenteain.com/account/register. This will allow you to see your past orders so that you can easily make a purchase of the same item(s) again.There is an option to auto-subscribe, which will provide you with 10% off of orders. You can check more detail about the subscription option here: https://www.japanesegreenteain.com/collections/japanese-green-tea-subscription

How do I add a discount code? I can’t find where to enter the discount code.

You can enter your coupon code at the checkout page.
If you cannot find it, don't worry, just email us with your order number and coupon code at Info@JapaneseGreenTeaIn.com and we will refund you the discount.

Are there late fees?

No, there are no late fees if you miss a scheduled payment.

What is the option to pay in installments?

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.

Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.

What if I make a return on a purchase made through Installments?

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

- A smaller payment balance on the final payment.

- Less future payments on the remaining loan balance.

If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

The installments option on Shop Pay is available on debit and credit cards.

The installments option on Shop Pay is available on debit and credit cards.

Subscription Program

How does my subscription work?

If you are a new customer, your first shipment consists of the tea you choose to order.
After that, you'll receive deliveries of the same tea every 15, 30, or 60 days depending on the cycle you choose.

Your credit card will be charged each time your tea is shipped, and you can cancel at any time.

On our product page, please follow the three simple steps described below.  

Subscription - How it works

What is the shipping charge on a subscription order?

Whichever shipping method you choose on the first order will be retained for all future orders. If you choose free shipping today, it will lock in the free shipping for all the time until you unsubscribe.

When I signed up for the subscription, the shipping was free. Is shipping always going to be free for subscription items?

Yes, when you subscribe during a free shipping promotion, the subscription items and the price will be locked in with the subscription.  

I don't drink tea that often. Can I get shipments less frequently?

Definitely. You can select a 60 days option. After you set up your automated subscription, you may change how frequently you receive shipments.

Is the subscription price I see only for the first order?

No. The price you see on the site is for the first order and the subscription's subsequent order. Therefore, the price will not change as long as you are subscribed.

When will my first paid order be shipped?

Your first paid order will be shipped immediately after you order. After that, we ship the same day.

Orders placed by noon MT (2 pm Eastern / 11 am Pacific) will be shipped from our warehouse daily Monday-Friday after payment is verified.

Our green tea is shipped from Japan to the USA weekly to our warehouse in Washington to ship fresh green tea to you quickly using USPS. With processing, you receive your order within one week of ordering.

What happens if I want to try different tea? May I change my subscription? How?

You can alter the tea you subscribe to anytime without any additional fee for the next cycle.

You may also make changes to your subscription, such as altering the frequency of shipments, from your user profile. Or, if you need help, just contact our team at 1-800-380-7030 or info@japaneseGreenTeaIn.com.

How can I specify the day of shipment and which day to ship for the subscription?

Your subscription will be automatically shipped based on the date of your first order.
For instance, if you order tea on September 1st and select a 30-day cycle, your next shipment will be shipped on October 1st (30 days from the first order).

If you want to make changes to the day when the subscription ships, please contact our team at 1-800-380-7030 or info@japaneseGreenTeaIn.com.

Green Tea Club Rewards Program

How can I get 10% off my first order?

You can sign up for our newsletter and get the 10% off coupon in your email immediately after you sign up. Use the coupon when you check out for the first order. Sign up for our newsletter by clicking here.

How Do I join?

Please join by creating an account for free here

How can I access my account? How can I see how many points I have?

You can click on the "Login" on the top-right header, or simply click here

To view your Reward Points, click the red button at the bottom right corner of the website.

When you click the button, it will open the reward widget where you can see how many points you have.

How Do I Spend Points?

You can spend your points by logging into your account, clicking the reward button on the bottom right corner of the website, and clicking “Ways to redeem” in the reward widget.

What are Birthday Points?

Every year on your birthday, we'll give you bonus birthday points, just for being you! 

How much does it cost to join?

Our loyalty program is totally free! We do it to say "thank you" to our awesome customers!

Is there a limit to how many order points I can get?

Of course not! We want to reward your loyal orders! 

Do points expire?

Points never expire!

How many points do I get per order?

$1 spent = 1 point.There are many other ways to get points.

Click here to see how you can earn more points.

About Green Tea

Can I order a sample of tea?

Yes! Each product we offer is available in a sample size.

Simply select “Sample (10g)” under the size option and checkout as usual.

Tea Sample Size

What is so special about your green tea?

Our green tea is the best-selling Japanese green tea in Japan online. The reason is simple: it tastes good, and most of our customers are repeat customers who come back for more.

Our tea is grown using the Chagusaba method. The Chagusaba Method is a traditional green tea farming method used for centuries in areas where plants such as the Japanese silver grass are cut and used as organic fertilizer between autumn and winter.Plants are cut into small pieces and are carefully placed on the ground of the farmland. This increases the ground temperature and moisture in the dirt, which fertilizes the soil better. Japanese silver grass also contains many silicic acids, which are excellent for making the dirt richer. This process is highly labor-intensive, but the tradition has been followed for centuries in the area to create the best green tea.

Are your products vegan?

Yes. All our products are 100% Vegan and 100% natural. No artificial flavors are added. 

Is your tea made in Japan?

Yes. All our products are 100% made in Japan. Within Japan, our tea farms are located in the area that is known for the best green tea production in Japan, Shizuoka by Mt. Fuji.

Please see About Us Page for more information.



Is it Gluten Free?

Yes. All our products are Gluten free.

Is it GMO-Free?

Yes. All our products are GMO free and cruelty-free.

What is the cultivar of your tea?

All our green tea are Yabukita  (やぶきた) cultivar except for Benifuuki which is Benifuuki cultivar. 

Is there nutritional information regarding tea?

When you go to the specific product you are interested in, scroll down and you will see the “Nutrition Facts” tab, and there you can see all the nutritional information. 

Are your tea blended, meaning blended with tea leaves from different plantations/cultivars, or do most come from a single plantation?

None of our Japanese green tea is blended. They all come from our farm in Shizuoka and single cultivar (Yabukita orBenifuuki forBenifuuki products). 

Does your matcha have any filler?

Absolutely not. Our matcha is 100% pure matcha and no filler is used.

How to brew Japanese green tea?

Brewing Japanese green tea is simple, but there are a number of tricks to make the tea tastier.

How to Brew Tasty Japanese Green Tea
How to Brew Tasty Japanese Green Tea

I don’t know which tea to try first. Which tea do you recommend?

We have created a video and blog post about this. Please click here or the image below.

9 Most Popular Japanese Tea Types

The world of Japanese green tea is vast and wonderful, but it is sometimes confusing with all the terms used. For this reason, we have created a Glossary of Japanese Green Tea with a chart so that you can decide which one would be best for you. Please refer to the Glossary of Japanese Green Tea for more information.

If you are new to green tea, we usually recommend Nozomi, which is very popular as it tastes similar to widely known Gyokuro Tea but without a high price tag.

If you want to use it for baking and cooking, powdered form matcha is excellent. You can make lattes, smoothies or simply add it to ice cream!

If you are looking for diet tea, consider our award-winning diet Pu-erh Tea. This has natural dieting elements that are much higher than other types of tea.

If you have hay fever or allergies, Benifuuki Green Tea has natural elements which block histamines and alleviate the uncomfortable symptoms of seasonal allergies, hives, and eczema. 

If you want cold green tea, try our Gokuzyo Aracha Teabag. And here is an article about how you can cold brew Japanese green tea. 

If you like the aroma of green tea, you would love our Aracha (Crude Tea), which has the wild aroma of green tea which tea farmers have consumed for centuries.

If you want low caffeine tea or if you want to drink tea at night, you will want to try our low caffeine Hojicha.

If you want the best of the best, no other tea can beat Issaku Premium.  (limited quantity available).

We have created a whole article about how to select Japanese green tea. Please click here or click on the image below to read more about this.
How to Select Japanese Green Tea? - The Expert Advice
How to Select Japanese Green Tea?  - The Expert Advice
9 Most Popular Japanese Tea Types - Which tea is good for me?

What tea is the best to lose weight/mix in with smoothies? I saw you have a specific tea for weight loss, but it is tea leaves, and in bags, so I did not think that would work. Do you have any recommendations?

For losing weight with a smoothie, we still suggest using Diet Puerh Tea.

Since this is not in powdered form, you must steep them first and then mix them into a smoothie.Since this is not in a powdered form, you should steep them first and then mix them into a smoothie. You can follow the instructions under the “loose leaf tea” section of our article How to Make Green Tea Smoothies.

The other option is our matcha. Although not as much as the diet tea above, matcha does have chemical properties for losing weight. You can find it here: Premium Matcha

20 Yummy And Healthy Green Tea Smoothie Recipes
20 Yummy And Healthy Green Tea Smoothie Recipes

Can you tell me if any Japanese teas are made from all of the Camellia Sinensis leaves, not just the tips?

Yes, we have Aracha, which not only consists of tips of the tea leaf but the entire tea component.

Everything You Need To Know About Aracha
Everything You Need To Know About Aracha

I've heard that green tea is good for health. Is it true?

Yes, it is. Since Japanese green tea isless processed than other types of tea, the health effects are known to be greater than different types of tea.  Please check ourJapanese Green Tea and Health blog for all health-related articles related to Japanese Green Tea. 

Do you have any decaffeinated or low-caffeine tea?

Although we do not offer  decaffeinated tea, our hojicha is very popular as it has significantly less caffeine. This hojicha is enjoyed by the elderly and kids in Japan as the tea has minimal caffeine. It is also safe for a pregnant woman to drink this tea. Click here to see our hojicha.

Everything You Need To Know About Japanese Hojicha Tea
Everything You Need To Know About Japanese Hojicha Tea

What about the Expiration Date?

We get all our freshly picked green tea from Japan every week. Most of our products have an expiration date of 1 year from manufacturing, so you will have enough time to enjoy your green tea! The date of Manufacturing and expiration are printed on each package.

How long is the tea good after opening?

The tea is good for one year from manufacturing, even after you open the package.

However, we strongly encourage you to seal the tea in an airtight container, such as multiple zip lock bags and store it in a dark, cool place or refrigerator for retaining good taste.

Tea absorbs other odors quickly; therefore, please ensure your package is air-tight.  We also recommend Airscape, which is popular among coffee drinkers and works very well with tea as well. Here is a link to get Airscape products from Amazon.

What is the Best Way to Store your Matcha & Japanese Green Tea?
What is the Best Way to Store your Matcha & Japanese Green Tea?

What is the best way to store green tea?

We suggest tea be refrigerated but not frozen. If you decide to refrigerate, please make sure that you isolate the tea from other food by putting it in an air-tight canister or using multiple layers of zip lock bags. Tea absorbs odors quickly, and the last thing you want is to have your tea absorb other food odors.  We also recommend Airscape which is popular among coffee drinkers and works very well with tea as well. Here is a link to get Airscape products from Amazon.

What is the Best Way to Store your Matcha & Japanese Green Tea?
What is the Best Way to Store your Matcha & Japanese Green Tea?

I've heard that Matcha can be consumed even years after production.

We do not offer aged matcha.

All our matcha products are freshly cropped and packaged with an expiration date of 1 year from manufacturing.

Some companies indeed offer aged matcha; however, the environment to age tea has to be controlled and maintained carefully to retain the quality without the spread of bacteria for safely facilitating the aging of matcha; we do not sell this kind of matcha, and we do not recommend eating old matcha which is has not been aged safely.

What is the best water to use for Green Tea?

Green tea is best prepared with soft water with fewer minerals. If you have a water softener filter system, use the water filtered by the softener. If you use bottled water, try avoiding ones with "Added Minerals," as they tend to distort the tea flavor.

If you have access to Evian, it will taste better as Evian is known for soft water

Everything You Need To Know About Water And Japanese Green Tea

I am worried about radioactive materials in products made in Japan.

Our tea is 100% safe from radioactive materials.Here is a link to an official test resultof radioactive material, and it indicates that there are no radioactive elements found in our tea. (This is a link to an English Translation of the Report.)  Please note that this test was conducted in 2012, one year after the Fukushima accident in March of 2011. Even after many years of the incident, we keep testing and ensuring that no harmful materials are in our tea. 

I'd like to know the different ways in which I can consume green tea. Is it good with honey, or should I just drink it plain?

In Japan, people usually consume green tea plain without adding sugar or honey.  However, in other countries such as in US and India, it is common to drink with honey which doespairvery well. We have compiled some green tea recipes such assparklingtea with lemon and fruit tea. Sign up to our newsletter to get the recipe for free.

We also have an extensive article on how to make a Japanese Green Tea Smoothie which might be of interest to you. 

We also have an entire blog dedicated to alternative ways to enjoy Japanese Green Tea. Please see our blog here.

20 Yummy And Healthy Green Tea Smoothie Recipes
20 Yummy And Healthy Green Tea Smoothie Recipes

Is it really the best-selling Japanese Green Tea Online in Japan?

Yes, in 2016 and 2017. Japanese green tea produced by Arahataen was the best-selling tea by volume on Rakuten online market, which is the largest e-commerce site in Japan. 

What material do your tea bag products use?

We use a pyramid tea sachet bag made out of premium quality nonwoven fabric to allow the tea to open up fully to get the best aroma and taste out of tea.  In addition, it is biodegradable and environmentally friendly.

Used Teabag - Organic Waste or for My Garden?
Used Teabag - Organic Waste or for My Garden?

Why should I buy from JapaneseGreenTeaIn.com?

Others

Do you do wholesale?

Japanese Green Tea Co. provides quality wholesale Japanese green tea to various Japanese Restaurants, Spas, and Gourmet Shops throughout the USA. If you are interested in our wholesale service, please contact us from the wholesale contact page.

Do you sell on Amazon?

Yes, we have started to sell some items on Amazon Prime. Click here to go to Amazon Page.

I bought your product on Amazon. How can I submit a review?

What is the relationship between www.japanesegreentea.org and www.japanesegreenteain.com?

We hold both of the domains and they are the same company.

Cannot find your answer?

Shipping & Returns

Shipping and Returns 

  • Free Shipping store-wide today (USA)!  (USPS First Class Shipping 2-5 days)
  • Free Shipping for Canada, the UK, Australia, and the EU. Click here for more detail
  • Rest of the world - International Customer - USPS International Priority Shipping with Tracking (6-10 Days): US$29.99 per order 

USPSUSPS

No Sales Tax

You pay no sales tax unless you live in the State of Washington. Even if you live in the State of Washington, tea (unprepared food) is not taxable. 

We Ship Same Day!

Orders placed by 10 AM ET will be shipped from our warehouse daily Monday-Friday after payment is verified. Orders placed after 10 AM ET will be shipped the next day.

We use USPS for all our orders.

You can track packages from the USPS website or by clicking on the tracking number link on the confirmation email you receive.  

We Ship Anywhere in the USA, Canada, the UK, the EU, and Australia

We ship anywhere in the USA (including Hawaii and Alaska), Canada, the UK, , the EU and Australia. Click here to see the detail.

For USA shipment, our fresh green teas are shipped directly from Japan to our warehouse in Washington on a weekly basis. We ship all our fresh green tea to you from our warehouse in Washington via USPS. This shipping approach allows us to reliably ship fresh green tea speedily to your door without any international shipping involved after you order. 

For Canada, the UK, the EU, and Australia, we ship items to our warehouse in each country and ship to you within the country; therefore, you do not need to pay import duty like purchasing from other companies. 

Click here to see the details.

We Now Ship Our Products Internationally 

Simply select your country when checking out, and our website will calculate the shipping price. 

For most countries, the shipping price is a $29.99 flat rate per order. (This means that the more you order at once, the better deal for you.)

Unfortunately, the free shipping promotion does not apply to international orders. 

The item will be shipped using USPS International Priority Shipping with Tracking. It usually takes between 6-10 days for most of the country. 

For Indian customers, please visit our Indian site

We have other alternatives to save you on shipping if you live outside the USA, Canada, or India. Please contact us from this link if you are outside the USA or Canada.

Free Insurance Included

All order comes with Free Insurance through USPS. 

Shipping Charge on Subscription Order

Whichever shipping method you choose on the first order will be retained for all future orders. If you choose free shipping today, it will lock in the free shipping for all the time until you unsubscribe.

Order Confirmation

Immediately after you place an order on our website, you will receive an automated confirmation email. This indicates that your order has been registered in our secure system, and your credit card has been pre-authorized for the purchase. The system automatically notifies us so that we can start processing your order to be shipped. Our system tracks inventories in real time. On the rare occasion that the item is backordered or unavailable, we will reach out to you via email. If your items are available for shipment (within 5 business days), we will process the charge, and the order is submitted for shipment. If, for any reason, you do not receive the confirmation email, please contact us at Info@JapaneseGreenTeaIn.com

Damaged Goods

We do our best to ensure that you get your product in excellent shape, and it is our top priority that you are satisfied with your order every time. However, things do happen, and your item may be damaged during the delivery process. Please inspect the package immediately after the item arrives or when signing for delivery. If you notice any damage, please take a picture of the damaged material, and send the photos to Returns@JapaneseGreenTeaIn.com. We will make sure that you receive the replacement product as soon as possible. 

Missing Goods

If you notice any missing or damaged items, please send us the information at Returns@JapaneseGreenTeaIn.com

Cancellation & Returns:

We understand that we all change our minds sometimes. You can cancel your order within 48 hours of the purchase at no cost. We will simply refund you the full amount. After 48 hours, cancellation is subject to a $10 administration fee whether the item has been shipped or not. If your order is already shipped, you (the buyer) will also be responsible for return shipping charges. A refund will be credited to your credit card, which you originally used to place the order. Please contact us at Returns@JapaneseGreenTeaIn.com 

30 Days Money Back Guarantee

We believe in a customer first policy.  If you are not happy about our product or service, we will give you full refund, no strings attached.  If you are not happy in any way, please email us at  returns@JapaneseGreenTeaIn.com.

Our motto is to make you happy and healthy. We wish to become part of your life, and that you are a happier and healthier person than you were yesterday. 

Price Guarantee Policy 

We strive to be the best online retailer of Japanese Green Tea products in the USA. Our partnership with the best Japanese green tea farms in Japan allow us to acquire their products at reasonable cost, which we transfer to our customers in form of lower prices. We want our customers to get the best price every time.

If you find any other online store which sells the same item for a lower price within 6 months of the date of your purchase, please let us know, and we will be glad to match that price and refund you the difference. This is true for our store as well; if you find that our store is lowering the price on a product you purchased from us less than 6 months ago, we will refund you the difference. We want you to feel confidence that you are getting the best price.

To request your partial refund, simply email us a link of the product whose price has been lowered and your order ID. We will process your request and credit your credit card accordingly.

Our 100% Price Guarantee has some limitations:

  • Our Price Match Guarantee is applicable only to the item you purchased from our store. Additionally, the purchase must be completed before you can request the price match.
  • Promotions such as coupon, rebate, and buy-one-get-one-free offers are not eligible.
  • The item must be in stock on the competitor's site.
  • The competitor site must be an online retailer without a physical retail location.
  • We do not offer price-match against discounters and auction sites such as eBay, Overstock etc.
  • The competitor site must be an authorized retailer for the item in question.
  • The Price Match Guarantee includes the retail price of the item and the shipping cost. It does not include sales tax.

Premium quality 100 prong matcha chasen whisk.  Made with durable and high-grade bamboo designed to last. 

Compared to a low-quality 40-60 prong whisk, this whisk has 100 prongs and is considered the highest grade and used in high-end tea ceremonies in Japan. 

Whisk Dimension: (Since it is made from natural bamboo, measurement varies, but the following gives a general idea)

Base of the whisk: 30mm (1.3 inches)
Length of the whisk: 100 mm (3.9 inches)
Whisk opening: 60mm (2.4 inches)

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Safe and Functional

The Matcha chasen is the best way to bring out the centuries-old traditional flavor and taste.

The authentic design of this traditional wooden whisk blends your Matcha smoothly, giving just the right amount of froth to your green tea.

This natural bamboo green tea whisk is free from any harmful chemicals, varnishes, etc. that can contaminate your tea in any way.

How to Properly Use a Chasen

Soak the Chasen in hot or boiling water for approximately 20 to 30 seconds to soften the strings. Occasionally turn inside the bowl, the faster the better. Make sure that the bamboo tips are scraping the bottom of the bowl but not hard enough to be pressing down.

Fill your Chawan matcha bowl with boiling water and add your Japanese green tea matcha powder.

Mix/Whisk the matcha by rapidly moving the Chasen in an “M” and “W” direction, back and forth, until your matcha forms a foamy froth on top with tiny bubbles.

Add more water if needed to form tiny bubbles. Slowly remove the Chasen using a slow swirling motion to “lift” the foam.

100% natural bamboo

Unlike the low-quality 40-60 prongs whisks available on the market, our chasen Matcha whisk has 100 prongs and is considered to be the highest-grade product.

The bamboo whisk for Matcha tea, due to its traditional design and effects, is very popular to be used in high-end tea ceremonies in Japan. With a 30mm (1.3 inches) base, this 100 mm (3.9 inches) long bamboo whisk with a 60 mm (2.4 inches) wide opening is an ideal choice.

Customer Reviews

Based on 6 reviews
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G
Gloria H.
Absolutely wonderful!

Absolutely wonderful!

M
Melissa A.
love the set, blends matcha

love the set, blends matcha powder very well

J
Jenny Y.
very good quility

very good quility

J
Janice L.
Best Quality Matcha I've ever had

I got the regular Matcha- Japanese Green Tea and it was AMAZING. It was extremely fine and had a really bold rich flavor that I never tasted before. Excellent choice for beginners and experts alike. I like to drink it with milk and sugar, and sometimes ice. Also I got the whisk and chasen and its an excellent combination for your matcha.

J
Jolene C.
Mahalo.

Haven't tried it out yet but it looks nice. Thanks.