Genmai Matcha - Green Tea with Brown Rice & Matcha
FAQ (General Questions)
Shipping & Returns
Shipping and Returns
- Free Shipping store-wide today (USA)! (USPS First Class Shipping 2-5 days)
- Free Shipping for Canada, the UK, Australia, and the EU. Click here for more detail
- Rest of the world - International Customer - USPS International Priority Shipping with Tracking (6-10 Days): US$29.99 per order
No Sales Tax
You pay no sales tax unless you live in the State of Washington. Even if you live in the State of Washington, tea (unprepared food) is not taxable.
We Ship Same Day!
Orders placed by 10 AM ET will be shipped from our warehouse daily Monday-Friday after payment is verified. Orders placed after 10 AM ET will be shipped the next day.
We use USPS for all our orders.
You can track packages from the USPS website or by clicking on the tracking number link on the confirmation email you receive.
We Ship Anywhere in the USA, Canada, the UK, the EU, and Australia
We ship anywhere in the USA (including Hawaii and Alaska), Canada, the UK, , the EU and Australia. Click here to see the detail.
For USA shipment, our fresh green teas are shipped directly from Japan to our warehouse in Washington on a weekly basis. We ship all our fresh green tea to you from our warehouse in Washington via USPS. This shipping approach allows us to reliably ship fresh green tea speedily to your door without any international shipping involved after you order.
For Canada, the UK, the EU, and Australia, we ship items to our warehouse in each country and ship to you within the country; therefore, you do not need to pay import duty like purchasing from other companies.
Click here to see the details.
We Now Ship Our Products Internationally
Simply select your country when checking out, and our website will calculate the shipping price.
For most countries, the shipping price is a $29.99 flat rate per order. (This means that the more you order at once, the better deal for you.)
Unfortunately, the free shipping promotion does not apply to international orders.
The item will be shipped using USPS International Priority Shipping with Tracking. It usually takes between 6-10 days for most of the country.
For Indian customers, please visit our Indian site.
We have other alternatives to save you on shipping if you live outside the USA, Canada, or India. Please contact us from this link if you are outside the USA or Canada.
Free Insurance Included
All order comes with Free Insurance through USPS.
Shipping Charge on Subscription Order
Whichever shipping method you choose on the first order will be retained for all future orders. If you choose free shipping today, it will lock in the free shipping for all the time until you unsubscribe.
Order Confirmation
Immediately after you place an order on our website, you will receive an automated confirmation email. This indicates that your order has been registered in our secure system, and your credit card has been pre-authorized for the purchase. The system automatically notifies us so that we can start processing your order to be shipped. Our system tracks inventories in real time. On the rare occasion that the item is backordered or unavailable, we will reach out to you via email. If your items are available for shipment (within 5 business days), we will process the charge, and the order is submitted for shipment. If, for any reason, you do not receive the confirmation email, please contact us at Info@JapaneseGreenTeaIn.com
Damaged Goods
We do our best to ensure that you get your product in excellent shape, and it is our top priority that you are satisfied with your order every time. However, things do happen, and your item may be damaged during the delivery process. Please inspect the package immediately after the item arrives or when signing for delivery. If you notice any damage, please take a picture of the damaged material, and send the photos to Returns@JapaneseGreenTeaIn.com. We will make sure that you receive the replacement product as soon as possible.
Missing Goods
If you notice any missing or damaged items, please send us the information at Returns@JapaneseGreenTeaIn.com.
Cancellation & Returns:
We understand that we all change our minds sometimes. You can cancel your order within 48 hours of the purchase at no cost. We will simply refund you the full amount. After 48 hours, cancellation is subject to a $10 administration fee whether the item has been shipped or not. If your order is already shipped, you (the buyer) will also be responsible for return shipping charges. A refund will be credited to your credit card, which you originally used to place the order. Please contact us at Returns@JapaneseGreenTeaIn.com
30 Days Money Back Guarantee
We believe in a customer first policy. If you are not happy about our product or service, we will give you full refund, no strings attached. If you are not happy in any way, please email us at returns@JapaneseGreenTeaIn.com.
Our motto is to make you happy and healthy. We wish to become part of your life, and that you are a happier and healthier person than you were yesterday.
Price Guarantee Policy
We strive to be the best online retailer of Japanese Green Tea products in the USA. Our partnership with the best Japanese green tea farms in Japan allow us to acquire their products at reasonable cost, which we transfer to our customers in form of lower prices. We want our customers to get the best price every time.
If you find any other online store which sells the same item for a lower price within 6 months of the date of your purchase, please let us know, and we will be glad to match that price and refund you the difference. This is true for our store as well; if you find that our store is lowering the price on a product you purchased from us less than 6 months ago, we will refund you the difference. We want you to feel confidence that you are getting the best price.
To request your partial refund, simply email us a link of the product whose price has been lowered and your order ID. We will process your request and credit your credit card accordingly.
Our 100% Price Guarantee has some limitations:
- Our Price Match Guarantee is applicable only to the item you purchased from our store. Additionally, the purchase must be completed before you can request the price match.
- Promotions such as coupon, rebate, and buy-one-get-one-free offers are not eligible.
- The item must be in stock on the competitor's site.
- The competitor site must be an online retailer without a physical retail location.
- We do not offer price-match against discounters and auction sites such as eBay, Overstock etc.
- The competitor site must be an authorized retailer for the item in question.
- The Price Match Guarantee includes the retail price of the item and the shipping cost. It does not include sales tax.
Nutrition Facts
Amount Per Serving:
Serving Size 1 tablespoon (7 g) - Makes 11 oz (350 ml)
Calories | 22.3 k.cal (Calories from Fat 0) |
Total Fat | 0.34 g |
· Saturated Fat | 0.047 g |
· Trans Fat | 0 g |
Cholesterol | 0 mg |
Sodium | 0 g |
Total Carbohydrate | 2.62 g |
Dietary Fiber | 0 g |
Sugars | 0 g |
Protein | 2.20 g |
List of Ingredients | Green Tea, Roasted Brown Rice |
Caffeine per serving | 34 mg (about a third of a cup of coffee) |
Declaration Regarding Veg or Non-Veg | Veg |
Declaration of Food Additives | None |
Country of Origin | 100 % Made in Japan |
Name and Complete Address of Green Tea Farm |
Arahataen Inc. 257 Nunohikihara Makinoharashi Shizuoka Japan 421-0407 Japan |
About our Japanese Green Tea
Please click here for the list of our best selling Japanese Green Tea Product.
Here are links to what I mention in the video.
Our premium Japanese green tea is mixed with roasted popped brown rice (genmai) and award-winning matcha.
Genmai-cha is often popular with the elder generation in Japan as it is "milder" (less caffeine etc.) than straight steamed green tea and easier for the stomach. Because it is easier for the stomach, this tea is drunk after fasting by religious fasting or after a long period of not eating food.
The brown rice is a high-quality Japanese mochi-gome (もち米) sticky rice, which adds premium taste.
Because we are using our premium green tea grown in sugarcane soil, you get all the health benefits and the award-winning aroma and taste, which is not bitter and has less astringency.
You also get to enjoy the flavor and aroma of our award-winning matcha.
This tea is good for someone who loves green tea but has a sensitive stomach.
High-quality Washi Paper Eco-friendly Resealable package 6" w (inches) x 9" h (inches) x 1.5" (inches) depth
Type of Tea |
Premium Green Tea with roasted brown rice & Matcha - Matcha-iri-Genmai-cha 抹茶入り玄米茶 (No Additives) Fukamushi Sencha - Deep Steam Tea Cultivated by Chagusaba Method using sugar cane soil |
Cultivar |
Yabukita (やぶきた) |
Size |
• Full Size: 7.0 Oz (200g) - Steeps 50-60 Cups • Single-Serve Sample: 0.3 Oz (10g) - Steeps 1-2 Cups |
Looking for Genmaicha without Matcha? Click here for Plain Genmaicha without Matcha